AI has become remarkably good at generating information. But inside large enterprises, information was never the real bottleneck. Coordination was.
That’s why we’re excited to announce our participation in HappyRobot’s $150 million Series C, alongside Prysm Capital, Eurazeo and an exceptional group of investors. We believe the company is building one of the most ambitious enterprise AI platforms we’ve seen, at exactly the moment this category is beginning to take shape.
Every day, thousands of phone calls, emails, approvals and handoffs keep businesses running. Most of that work still happens across fragmented systems, disconnected teams and manual processes. It’s repetitive, operationally critical and surprisingly difficult to automate.
While much of the market is focused on AI agents that solve individual tasks, we believe the bigger opportunity lies in orchestrating entire business workflows. The winners won’t simply build better assistants. They’ll build the infrastructure that allows AI to operate across the enterprise. That’s what attracted us to HappyRobot.
HappyRobot isn’t just another AI voice company. It’s building an operating system for enterprise operations, allowing AI agents to work across sales, customer service and operational workflows while integrating deeply with the software enterprises already use, from CRMs and ERPs to transportation management systems.
Just as importantly, the company is tackling one of the hardest problems in enterprise software: deployment. Building an impressive demo is relatively easy. Embedding AI into mission-critical operations, earning trust and delivering measurable ROI at enterprise scale is something else entirely.
That starts with the team. Pablo Palafox, Javi Palafox and Luis Paarup combine exceptional technical depth with a deep understanding of how complex operations actually work. They’re not building a wrapper around foundation models. They’re building industrial-grade software for enterprises where reliability matters as much as intelligence.
The proof is already visible. Companies including DHL, Kuehne + Nagel, Naturgy, Repsol and Uber have moved from experimentation to production, making HappyRobot part of their operational infrastructure. Every new deployment expands the platform’s understanding of enterprise workflows, creating a flywheel that makes the product smarter, more valuable and increasingly difficult to replace.
Enterprise AI is entering a new phase. The question is no longer whether AI can complete a task. It’s whether it can orchestrate an entire business process from end to end.
We believe HappyRobot is building exactly that infrastructure, and we’re thrilled to partner with the team on what comes next.
AI has become remarkably good at generating information. But inside large enterprises, information was never the real bottleneck. Coordination was.
That’s why we’re excited to announce our participation in HappyRobot’s $150 million Series C, alongside Prysm Capital, Eurazeo and an exceptional group of investors. We believe the company is building one of the most ambitious enterprise AI platforms we’ve seen, at exactly the moment this category is beginning to take shape.
Every day, thousands of phone calls, emails, approvals and handoffs keep businesses running. Most of that work still happens across fragmented systems, disconnected teams and manual processes. It’s repetitive, operationally critical and surprisingly difficult to automate.
While much of the market is focused on AI agents that solve individual tasks, we believe the bigger opportunity lies in orchestrating entire business workflows. The winners won’t simply build better assistants. They’ll build the infrastructure that allows AI to operate across the enterprise. That’s what attracted us to HappyRobot.
HappyRobot isn’t just another AI voice company. It’s building an operating system for enterprise operations, allowing AI agents to work across sales, customer service and operational workflows while integrating deeply with the software enterprises already use, from CRMs and ERPs to transportation management systems.
Just as importantly, the company is tackling one of the hardest problems in enterprise software: deployment. Building an impressive demo is relatively easy. Embedding AI into mission-critical operations, earning trust and delivering measurable ROI at enterprise scale is something else entirely.
That starts with the team. Pablo Palafox, Javi Palafox and Luis Paarup combine exceptional technical depth with a deep understanding of how complex operations actually work. They’re not building a wrapper around foundation models. They’re building industrial-grade software for enterprises where reliability matters as much as intelligence.
The proof is already visible. Companies including DHL, Kuehne + Nagel, Naturgy, Repsol and Uber have moved from experimentation to production, making HappyRobot part of their operational infrastructure. Every new deployment expands the platform’s understanding of enterprise workflows, creating a flywheel that makes the product smarter, more valuable and increasingly difficult to replace.
Enterprise AI is entering a new phase. The question is no longer whether AI can complete a task. It’s whether it can orchestrate an entire business process from end to end.
We believe HappyRobot is building exactly that infrastructure, and we’re thrilled to partner with the team on what comes next.
